Frequently Asked Questions
Find quick answers to common questions about the Aquatech ERP platform, its features, and implementation processes. If you can't find what you're looking for here, please reach out to our support team.
1. What is Aquatech ERP?
Aquatech is a comprehensive Enterprise Resource Planning system specifically designed for the water technology and manufacturing industries. It integrates sales, procurement, inventory, production, and finance into a single unified platform.
2. How secure is my data?
We use industry-standard SSL/TLS encryption for all data transmissions and store your information in secure, ISO-certified data centers. Regular backups and security audits ensure your business data remains safe and available.
3. Does Aquatech support multi-warehouse management?
Yes, our Inventory module is built for multi-location tracking. You can monitor stock levels, perform transfers, and manage Bill of Materials (BOM) across multiple warehouses in real-time.
4. Can I integrate with external B2B portals?
Absolutely. Aquatech comes with built-in connectors for TradeIndia and IndiaMart, allowing you to automatically ingest leads directly into your Sales CRM without manual entry.
5. What are the system requirements?
Since Aquatech is a cloud-based web application, you only need a modern web browser (like Chrome, Firefox, or Edge) and a stable internet connection. No local server installation is required.
6. Is there a mobile version available?
The platform is fully responsive, meaning it works perfectly on smartphones and tablets through the browser. We are also continuously improving our mobile-specific interface for on-the-go management.
7. How long does implementation take?
A typical implementation for a small to medium enterprise takes between 2 to 4 weeks. This includes data migration, setup, and staff training. Large scale enterprise deployments may take longer based on customization needs.
8. Do you offer training for our staff?
Yes, every subscription include initial setup training. We also provide a comprehensive knowledge base with video tutorials and offer advanced on-site or webinar-based training as needed.
9. Can I export my data from the system?
Yes, all reports and tables within Aquatech allow for easy export to Excel, CSV, or PDF formats, ensuring you always have control over your business data.
10. How is billing handled?
We offer flexible monthly and annual subscription plans. Invoices are generated automatically and can be paid via bank transfer, credit card, or other regional payment gateways.